FOOTLOOSE , pursuant to article 5 of Legislative Decree 185/1999 on distance selling, guarantees customers the right to order the products within 10 days of the goods delivery.

The returned products must be returned in a perfect state, including any accessories and packaging. Returns of products shipped without packaging will not be accepted. In these cases, FOOTLOOSE reserves the right not to accept any return.

In the case of returns due to the receipt of faulty or incorrect product, the shipping fees will be charged to FOOTLOOSE

Terms of payment:

Payment for the ordered products can be made by the following methods:

- PayPal: at the end of the order the customer is directed to the PayPal login page. The amount related to the order will be charged to the customer's PayPal account. In case of cancellation of the order, the amount will be reimbursed.

- Bank transfer: the order will be processed after the payment is confirmed by the bank.

- Contrassegno: valid only for shipments within Italy. When choosing this option, you pay cash directly to the delivery man at the time of delivery.

Bank transfer Data:

Bank: Cariromagna

Heading: FOOTLOOSE Di Ghinassi Federica

IBAN: IT35G0601024209100000002329   BIC: IBSPIT2F

Payment must be made within 7 (seven) working days from the date on which the order was placed. Once this deadline has expired, the order will be automatically canceled.

- The customer can also choose to come and pick up the goods directly in the store, by sending an email to or by contacting us by phone AL +39 0541 26086